Refund Policy
Effective Date: November 15, 2025
Last Updated: November 15, 2025
Our Commitment
At IMPACTIMUM, we stand behind the quality of our digital products. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds and returns.
Digital Products
All IMPACTIMUM products are digital downloads delivered via email or download link. Due to the nature of digital products, all sales are generally final once the product has been accessed or downloaded.
However, we understand that sometimes things don’t work out as expected. We offer the following refund options:
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all paid digital products.
Eligibility
You may request a full refund within 30 days of purchase if:
• You are not satisfied with the product for any reason
• The product does not meet your expectations
• You experienced technical issues preventing you from accessing the product
How to Request a Refund
To request a refund, please contact us at info@impactimum.com with:
• Your order number or purchase confirmation email
• The email address used for the purchase
• A brief explanation of why you’re requesting a refund (optional but helpful)
We will process your refund within 5-7 business days and send you a confirmation email once completed.
Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or credit card provider.
Non-Refundable Items
The following items are not eligible for refunds:
•Free digital products (e.g., Free 5-Day Stress Pattern Discovery Journal)
•Products purchased more than 30 days ago
•Products that have been shared, redistributed, or resold in violation of our Terms of Service
Technical Issues
If you experience technical difficulties accessing or downloading your digital product, please contact us at info@impactimum.com before requesting a refund. We will do our best to resolve the issue promptly.
Common technical issues we can help with:
• Download link not working
• File not opening or displaying correctly
• Email delivery issues
Chargebacks and Disputes
If you have an issue with your purchase, please contact us directly at info@impactimum.com before initiating a chargeback with your bank or credit card company.
Chargebacks filed without first contacting us may result in:
• Permanent suspension of access to our products and services
• Legal action to recover costs associated with the chargeback
We are committed to resolving any issues fairly and promptly.
Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
Your purchase after any changes are made constitutes your acceptance of the revised Refund Policy.
Contact Us
If you have any questions about our Refund Policy or need to request a refund, please contact us:
IMPACTIMUMEmail: info@impactimum.com
Website: https://impactimum.com
We typically respond to all refund requests within 24-48 hours.
Thank you for your purchase and for trusting IMPACTIMUM with your stress management journey.